This is an example of hitting nearly all the possible accessibility paths for content for Deaf and Hard of Hearing customers. This is about services in IL. RantWoman supposes if she looked, she might find something analogous for WA, but RantWoman is not looking just now.
Youtube video in ASL/English/captioned - Illinois Access Language Services Act
Here's a video link on YouTube for a presentation in ASL, English and captions about the Illinois Department of Public Health's Language Access Services Act. The presenter explains that healthcare facilities are required to provide language access services, and how to file a complaint if access is a problem.
http://www.youtube.com/watch?v=Z1RMevczdUY
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