Dear Krispy Kreme
(Understand, The
Friendly Neighborhood Center for Extreme Computing is the brand identity
attached to a group of opinionated people with disabilities who sometimes become
grumpy, frustrated, short-tempered, and generally not fit to be seen in public.
When we need to put on our smiley public service-oriented, positive role-model
for impressionable youth face, RantWoman is happy to post under our regular
name.)
The long and short
of it: we could not find with the people in our party a direct accessible safe
route from a nearby bus stop to an entry into your fine restaurant. Our party
included two people who have different levels of vision, both of whom use white
canes and one of whom also travels with a wheeled shopping cart, one person who
uses a wheelchair and two other people. We are a little spoiled because in our neighborhood, a couple places do a really good job of accessible, usably sloped, easy to identify travel routes and we or at least some of us think this should be doable everywhere.
The Friendly
Neighborhood Center contingent recently was privileged to visit another service
provider near your fine restaurant. Much good information and greetings and
questions were exchanged all around. Some hideous pedestrian difficulties were
overcome. Some people had their limits tested. All in all it was a great
meeting. But after a great meeting, people get HUNGRY. Plus there is the matter
of the bus stop right in front of your location.
Our contingent arrived
at the bus stop. While awaiting the bus for our return trip, it did not take
very much imagining at all to recognize an understandable desire to dine on
donuts, coffee, milk, and whatever else you sell to go with the signature
product. We assessed finances and realized that budget could be found. And we
set off, aiming for a door.
We found a ramp
slightly uphill from the bus stop. The ramp was occupied by some kind of young
person who desultorily moved out of our way when asked. We found something that
sort of qualifies as a curb cut on one side of the drive through lane. RantWoman
naively would expect that there would be something at least as curb cut like on
the other side of the drive-through lane. RantWoman did NOT see any such thing.
RantWoman looked left. RantWoman looked right. Understand RantWoman does not
see very well, but there was NO way RantWoman was going to have our party risk
life and limb amid vehicle traffic in the drive through lane in search of an
accessible path to the door.
RantWoman assumes
there might be some kind of accessible route from a parking lot, but RantWoman
also thinks it’s not really reasonable to expect people arriving from the bus
stop side even to have to find the parking lot! Word!
So, hungry as
RantWoman was, after getting everyone’s mouths watering about donuts, RantWoman
threw a fit right then and there. No we would NOT be spending money at a place we
could not easily get into. NO. We would NOT!
The offending location
is at 12505 Aurora Ave. N in Seattle. RantWoman has decided not even to think
about using her limited eyeball endurance trying to find Google pictures to
talk about the offending pedestrian realities. RantWoman will be happy to
respond to comments and does reiterate that Krispy Kreme is not alone in terms
of accessibility frustrations. Sigh.
Thank you for
reading this.
Sincerely,
RantWoman
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