Sunday, October 16, 2022

Crusade of the day: accessible vending machines

RantWoman has not entirely succeeded at a daily barrage of #NDEAM posts.


RantWoman has also been posting in Twitter.


Rantwoman has further been at work in email


RantWoman will now discuss why representation in ALL phases of product and process design matters.

Card only vending machine. Note where the card reader is
Why am I posting this photo
of spectacular design inaccessibility?
Wrong answers only

See this vending machine, in the not too distant past installed at RantWoman's building. For a time during the #Pandemic, RantWoman's building was infested (Nope, NOT a nice word) with people whose every action betrayed both why they needed supportive housing and why they should have trouble maintaining it.

RantWoman is speaking of, presumably, druggies who broke into vending machines and laundry facilities, stole coins, stole the contents of the snack food machine and were generally a disgrace.

The inhabitants who so clearly were deficient in neighbor skills have, CROSS FINGERS, all successfully been ejected. The vending machine has returned, in card reader only mode to a building full of people of many different heights, people who use wheelchairs, and of course blind people expected always to ask their neighbors for help anyway.

So, what is wrong with this picture. Hint: the blue dot on the upper right corner of the machine indicates the card reader.

Double hint: RantWoman is pretty tall. The card reader is located above RantWoman's head.

To be fair, there is a contact number somewhere on the machine for the vending machine company. Multiple neighbors have called about the accessibility issue. 

Congratulations, dear vendor, you have now also earned a place on RantWoman's blog and free advice: PLEASE bring us something that people in wheelchairs who want to buy junk, er, snack food can use independently.

Just to beat on the point:
The phone number to call and complain isn't even easily reachable for some
The phone number, etc



      another even closer close up
One more round of
Accepts Credit Cards Only



Further belated data point: the soda machine: RantWoman can buy beverages at nose level, which is still way too high for a lot of RantWoman's neighbors.

The soda machine
Nope. not accessible either



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