What is wrong with these pictures????

 RantWoman has a long list of things she would rather be doing than inventorying everything that is wrong with these two vending machine signs. However RantWoman is undercaffeinated. RantWoman is in too much of a hurry to go get caffeine options available at home. RantWoman is also willing to make generous gestures on behalf of neighbors and most important is willing to consider spending money even when she has alternatives. 

A sign on the drinks machine

And to the vending machine company referenced in the 800 number, a non-functioning QR code and an email address, please accept this public inventory of how NOT to do it as free consulting.

You're welcome.

RantWoman arrived at this machine after deciding to complain about an issue affecting both this machine and the one tagged in the photo below.

To wit: these machines are card-only machines in a housing community with LOTS of people who use wheelchairs or other mobility devices as well as tall people like RantWoman. 

The card-only part is probably a necessity due to past problems about cash and and thievery and vandalism. Please join RantWoman in a moment of sardonic laughter, though, about small print RantWoman did not even see until the smartphone photo was enlarged. People who pay cash can get a 15% discount. Very funny.

RantWoman has a bank card. Many residents in RantWoman's building do not. RantWoman has not made an effort to see whether a gift card would work. The reason RantWoman has not tried to use her debit card today: the machine has something flashing in the window showing how much money is credited. It also has several incompletely descended beverages. So there is no point in even trying for more caffeine and a repair call is in order.

Having the card reader located on the machines well above RantWoman's eye level is NOT necessary. Not only is it not necessary, it is an ADA violation because people in wheelchairs cannot independently reach the card reader. RantWoman has been told of multiple phone calls and what may be passing the buck among building staff and the vendor. The problem remains unresolved after multiple months. RantWoman WILL make use of abundant internet connectivity to send a link for this blog entry to the vendor now that the image is big enough on RantWoman's screen to identify an email contact.

But wait! An email address at itsinreach.com.

Really?

The snacks machine:

The sign on the snacks machine

Yep. The snacks machine card reader is also well above RantWoman's eye level.

The snacks machine has a cute keypad with Braille on the numbers. One still has the problem of figuring out which number to key in for which snack. RantWoman succeeded in buying the snack of choice without incident but still needs to complain about some recent malfunction that left about $5.00 worth of charges on her bank card that she did not receive product for. 

And probably more people would buy snacks if the card reader were more accessible.

Word.

Now Happy #DisabilityPrideMonth ;-(